Southwest Airlines is on the verge of introducing its first-ever premium seating product, while moving away from its signature open seating policy, analysts have indicated. This significant shift in strategy poses both risks and rewards for the brand, as it aims to cater to a broader customer base. The airline’s CEO, Bob Jordan, has emphasized
Airlines
Piedmont, a regional subsidiary of American Airlines, has recently made a significant move by pulling aircraft out of storage for the first time since the onset of the pandemic. The airline, which operates American Eagle-branded flights across the eastern U.S., has decided to bring two 50-seat Embraer E145s back into service each month until February.
Breeze Airways is making headlines once again with the announcement of its first distribution deal with a major travel management company, AmTrav. This partnership marks a significant milestone for Breeze as it expands its reach and offers more options to travelers across the country. AmTrav, known for its strong presence in key cities like Chicago,
The recent CrowdStrike outage had detrimental effects on Delta Airlines, costing the company a staggering $500 million. CEO Ed Bastian revealed this jaw-dropping figure during an interview on CNBC, highlighting the significant financial implications of the incident. The company had to allocate tens of millions of dollars in compensation to affected customers, in addition to
The U.S. Department of Transportation Secretary Pete Buttigieg recently issued a stern warning to airlines regarding their compliance with refund requirements. This warning came after the DOT received thousands of customer complaints about airlines potentially misleading travelers about their right to a refund. In a letter addressed to the CEOs of the ten largest U.S.
The presence of dogs in hotels is becoming a heartwarming trend in the hospitality industry. This trend is not only about creating a pet-friendly environment but also about enhancing the overall guest experience. Training and managing a lobby dog requires careful consideration and expertise. Joel Morales from Castlerock Asset Management and Rauni Kew from the
JetBlue recently announced the deferral of deliveries of 44 Airbus A321 aircraft until 2030 and beyond. Initially scheduled for delivery between 2025 and 2029, this move aims to strengthen the airline’s balance sheet and improve cash flow. The decision to delay these planes will not only impact the airline’s fleet expansion plans but will also
Spirit Airlines has announced that they will be launching new fare bundles next month in an effort to cater to a wider range of travelers. These new bundles are set to go on sale on August 16, with flights beginning on August 27. CEO Ted Christie expressed his excitement about delivering an elevated experience that
Southwest Airlines is currently facing backlash from an advocacy group representing plus-sized travelers as they prepare to transition to assigned seating. The National Association to Advance Fat Acceptance (NAAFA) has raised concerns about the potential impact this transition may have on the accessibility of travel for individuals requiring additional seating. Under Southwest’s current policy, individuals
Discount carrier Avelo is making significant strides in expanding its operations, both domestically and internationally. The airline has announced that it will begin offering international service in November, along with launching new routes from Bradley International Airport in Connecticut. This expansion marks a key milestone for Avelo as it continues to grow its network and
United Airlines’ recent decision to sell customer data for targeted advertising purposes has raised concerns about the violation of privacy. By allowing advertisers to push messages to flyers based on their age group, city of residence, and flight information, United is essentially commoditizing its customers’ personal data. While the data does not include personally identifiable
Southwest Airlines, one of the major players in the airline industry, is currently facing challenges from Elliott Management, an activist investment firm holding an 11% stake in the company. Elliott has made it clear that it aims to oust the current board and management of Southwest Airlines, citing the recent announcement of additional legroom seats
Southwest Airlines recently announced plans to introduce premium extra-legroom seats on its planes, marking the first time the airline will offer such a product. The CEO, Bob Jordan, emphasized that despite this new addition, Southwest will continue to uphold its low-cost identity. The decision to add extra-legroom seats comes as part of an effort to
JetBlue has recently announced its plans to increase its seat count in New England by 20% next winter. This expansion includes launching service in Manchester, N.H., adding more flights out of Boston, as well as introducing new routes from Providence, R.I., Portland, Maine, and Presque Isle, Maine. This strategic move will position JetBlue as a
Southwest Airlines, known for its open-boarding policy, is undergoing a major transformation by implementing assigned seats. This move marks a significant departure from the airline’s traditional approach to seating and will have a profound impact on the overall customer experience. With the addition of extra-legroom seats, Southwest aims to cater to the evolving preferences of
American Airlines has faced a significant revenue loss of $1.5 billion this year due to its laser focus on direct distribution and failed attempt to transition travel agencies towards NDC bookings. However, the airline has recognized its mistakes and is taking steps to re-engage with travel agencies and corporate clients to mitigate the impact and
In the dynamic world of aviation, continuous innovation is imperative to enhance the travel experience for passengers. The three major global airline alliances – Star Alliance, Oneworld, and SkyTeam – have been focusing on leveraging technology integrations to facilitate seamless multi-airline journeys. These alliances are striving to make the process of organizing complex itineraries across
Delta Airlines faced a major setback on July 24th when the CrowdStrike outage caused disruptions to its Microsoft Windows-based IT systems. As a result, the airline was forced to cancel 50 flights, representing about 1% of its schedule. With 14% of its mainline schedule experiencing delays, Delta’s reputation for reliability was put to the test.