Airlines

Cybersecurity firm CrowdStrike has found itself in the middle of a legal battle with Delta Air Lines, following a software update failure on July 19th. This failure led to more than 6,300 cancellations between Delta and its regional subsidiary Endeavour over five days, costing the airline approximately $500 million. Despite Delta’s threat of a lawsuit,
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The recent court filing by Hawaiian Airlines regarding the U.S. Department of Transportation’s rule for airline fee disclosure highlights the potential consequences for the airline industry if this rule is implemented as planned. The declaration from Hawaiian Airlines suggests that the airline would need to cease all traditional GDS sales if it cannot comply with
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In the second quarter of this year, Sabre saw a 1% decline in air bookings in its global distribution system, totaling 76.2 million. However, CEO Kurt Ekert pointed out that despite this overall decrease, corporate bookings actually increased between 2% and 3% compared to the same period last year. This positive trend in corporate travel
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The recent CrowdStrike outage had detrimental effects on Delta Airlines, costing the company a staggering $500 million. CEO Ed Bastian revealed this jaw-dropping figure during an interview on CNBC, highlighting the significant financial implications of the incident. The company had to allocate tens of millions of dollars in compensation to affected customers, in addition to
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The U.S. Department of Transportation Secretary Pete Buttigieg recently issued a stern warning to airlines regarding their compliance with refund requirements. This warning came after the DOT received thousands of customer complaints about airlines potentially misleading travelers about their right to a refund. In a letter addressed to the CEOs of the ten largest U.S.
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The presence of dogs in hotels is becoming a heartwarming trend in the hospitality industry. This trend is not only about creating a pet-friendly environment but also about enhancing the overall guest experience. Training and managing a lobby dog requires careful consideration and expertise. Joel Morales from Castlerock Asset Management and Rauni Kew from the
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Southwest Airlines is currently facing backlash from an advocacy group representing plus-sized travelers as they prepare to transition to assigned seating. The National Association to Advance Fat Acceptance (NAAFA) has raised concerns about the potential impact this transition may have on the accessibility of travel for individuals requiring additional seating. Under Southwest’s current policy, individuals
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Discount carrier Avelo is making significant strides in expanding its operations, both domestically and internationally. The airline has announced that it will begin offering international service in November, along with launching new routes from Bradley International Airport in Connecticut. This expansion marks a key milestone for Avelo as it continues to grow its network and
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United Airlines’ recent decision to sell customer data for targeted advertising purposes has raised concerns about the violation of privacy. By allowing advertisers to push messages to flyers based on their age group, city of residence, and flight information, United is essentially commoditizing its customers’ personal data. While the data does not include personally identifiable
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