American Airlines CEO, Robert Isom, announced a major shift in the airline’s distribution strategy during the Bernstein Strategic Decisions Conference. Isom expressed the need to focus on enhancing and promoting NDC modern retailing rather than removing content from GDSs. This change in direction comes as a response to the airline’s realization that a more customer-centric
Airlines
The Dutch government has once again put forward a plan to decrease capacity at Amsterdam’s Schiphol Airport by introducing restrictions on night flights and certain aircraft by the year 2025. This initiative aims to alleviate noise pollution at one of the largest airports in the Netherlands. In a letter to parliament on May 24, Dutch
American Airlines chief commercial officer, Vasu Raja, will be departing from the airline in June. The leading architect of American’s strategy to de-emphasize travel agency bookings, Raja’s departure comes after he has been on leave from in-office assignments for the past few weeks. While American didn’t provide specific reasons for Raja’s departure, speculation about his
Over 2.9 million travelers were screened at U.S. airports on Friday, setting a new record. The Transportation Security Administration reported that this exceeded the previous record set on the Sunday after Thanksgiving last year. The agency tweeted about the achievement and advised travelers to arrive early. Hartsfield-Jackson Atlanta International Airport, known as the world’s busiest
Frontier Airlines, long known for its aggressive approach to ancillary product pricing and cost-saving measures, took a bold step towards reinventing its merchandising strategy on May 17th. The carrier moved away from its unbundled pricing model, which set it apart from other U.S. airlines, in favor of a more traditional approach. This shift marked a
Southwest Airlines, known for its unique approach to fares and operations, has taken a significant step by allowing Google Flights to display its inventory. This move is notable because Southwest has historically refrained from working with popular travel metasearch sites like Kayak and Skyscanner, as well as avoiding distribution through online travel agencies. By making
The aviation industry is constantly evolving to cater to the needs of all passengers, including those with disabilities. Delta Air Lines subsidiary, Delta Flight Products, is set to unveil an innovative prototype economy cabin design that will revolutionize air travel for flyers with powered wheelchairs. This groundbreaking development will be showcased next week at the
Summer travel is in full swing as millions of Americans embark on Memorial Day weekend getaways. According to AAA, this holiday weekend is projected to be the busiest start-of-summer weekend in nearly 20 years, with an estimated 43.8 million people traveling at least 50 miles from home between Thursday and Monday. The Transportation Security Administration
Frontier Airlines has recently made significant changes to its merchandising model, introducing three new fare bundles effective May 17. These new bundles – Economy, Premium, and Business – are designed to complement the traditional unbundled Basic fare option. The airline has also made changes such as eliminating change and cancellation fees for all but the
The loyalty programs offered by the Big Four U.S. airlines have come under scrutiny for potentially stifling competition within the industry. During a joint hearing by the Department of Transportation (DOT) and the Consumer Financial Protection Bureau, three discount airlines raised concerns about the impact of these loyalty programs on smaller and newer players in
In a bold move, Turkish Airlines has announced the launch of a New Distribution Capability platform, TKConnect, that will revolutionize the way agents make bookings. This new platform will not only offer advanced technology but will also introduce a distribution fee for bookings made via global distribution systems. TKConnect Features The TKConnect platform is designed
Uber’s latest service, Uber Shuttle, is set to launch in the United States this summer. The service, which is already available in Egypt and India, will offer transportation to events and airports. This new service aims to provide customers with convenient and affordable transportation options. Customers will have the option to book up to five
Recently, the Department of Justice (DOJ) informed a federal judge that Boeing has breached a settlement agreement that allowed the company to avoid criminal charges related to the two fatal crashes involving its 737 Max aircraft. The crashes occurred in 2018 in Indonesia and 2019 in Ethiopia, resulting in the deaths of 346 people. Boeing
In recent years, Mexico has seen a significant increase in tourism, leading to a redistribution of tourism dollars across the country. While this growth is exciting for many, there are concerns about overdevelopment and environmental degradation. Tulum, once a pristine beach paradise, is one example of a destination that has suffered from overdevelopment. Housing built
Boeing, the troubled aircraft manufacturer, faced a significant setback in April as its orders plummeted. The company only managed to secure orders for seven planes, a shockingly low number. This disappointing figure was further exacerbated by the cancellation of 33 plane sales, with a significant portion of these cancellations being linked to the closure of
The recent bankruptcy filing of Air Vanuatu on May 10 has caused major disruptions in the travel plans of thousands of people. The airline abruptly canceled all international flights, leaving travelers stranded in various locations. The cancellations, which affected more than 20 flights to and from cities like Sydney, Brisbane, and Auckland, were attributed to
The U.S. airlines are taking legal action to resist a new rule set by the Biden administration. This rule aims to increase transparency regarding the fees that airlines impose on their passengers. However, the airlines argue that these requirements will only serve to confuse consumers by bombarding them with excessive information during the ticket-buying process.
The resurgence of international visitors in the United States after a challenging four years has sparked optimism among destination marketers. However, this revival appears to be fragmented, with certain regions benefiting more than others. The U.S. Travel Association’s annual IPW conference highlighted that overall international travel to the U.S. is projected to reach 98% of