Airlines

In a notable move to enhance customer loyalty and engagement, American Airlines and Hyatt Hotels are revamping their longstanding partnership program, effective January 1. This strategic realignment spells the conclusion of a practice that allowed members to earn reciprocal points—AAdvantage points for Hyatt hotel stays and vice versa. The shift aims to streamline the loyalty
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In an aggressive bid to reclaim its foothold in the marketplace, American Airlines has reformed its global sales division after a recent period of re-evaluation and restructuring. The airline has set the date of October 10 to reintroduce its well-received corporate perks program, a move aimed at rebuilding relationships with corporate clients and travel agencies
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As Southwest Airlines embarks on a strategic transformation designed to boost revenue and enhance operational efficiency, the airline faces formidable challenges, not least of which is a looming proxy battle with activist investor Elliott Investment Management. The details shared during the recent Investor Day underscore both the airline’s ambitions and the critical tests it faces
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On Friday, Spirit Airlines’ stock experienced a significant drop following a report from the Wall Street Journal indicating that the airline may be considering a Chapter 11 bankruptcy filing. This unsettling news comes in the wake of discussions between Spirit and its bondholders regarding the airline’s financial future. Although Spirit Airlines declined to formally comment
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In early September, the U.S. Department of Transportation (DOT) launched a significant investigation into frequent-flyer programs operated by major U.S. airlines, namely American, Delta, United, and Southwest. This inquiry aims to scrutinize these loyalty programs to ensure that they do not engage in practices deemed unfair, deceptive, or anti-competitive. With growing concerns over consumer rights
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As air travel continues to evolve in response to increasing passenger demands, Harry Reid Airport in Las Vegas finds itself at a pivotal juncture. On October 1, the Clark County Commission received a comprehensive proposal from the Department of Aviation focused on revitalizing Terminal 1. This redevelopment aims to incorporate 26 additional gates, ultimately increasing
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American Airlines is at a pivotal juncture regarding in-flight connectivity, particularly concerning the implementation of free WiFi for passengers. While Kim Cisek, the airline’s vice president of customer experience and product management, has refrained from making definitive promises, she indicates that important developments are on the horizon. During a recent interview at the airline’s Dallas
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In recent times, the emergence of mpox in Central Africa has highlighted the unpredictable nature of public health threats. This ongoing situation reaffirms the importance of strategic readiness in the face of health emergencies. Experts in public health emphasize that the groundwork laid during the COVID-19 pandemic surrounding vaccine credentials is crucial for smoother cross-border
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In a landscape of relentless competition and evolving passenger demands, Southwest Airlines is gearing up to enhance its seating offerings. With the intention of reconfiguring some of its aircraft to include extra-legroom seats, the airline’s changes are expected to roll out in the first quarter of the next year. However, the transition to assigned seating—the
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In an effort to protect consumers and enhance transparency within airline loyalty programs, Senator Dick Durbin (D-Ill.) has introduced the Protect Your Points Act. This bill aims to establish new regulations that require airlines to provide advance notice before any valuation changes to loyalty points, a practice that has often left consumers confused and frustrated.
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In a noteworthy shift, Southwest Airlines is gearing up to foster its first airline partnerships, marking a significant pivot in its operational approach. Set to launch in the coming year, this partnership will integrate Icelandair, a move that dismantles Southwest’s historical hesitation to collaborate with fellow airlines. Traditionally, the airline has proudly upheld its independence,
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In mid-2025, Southwest Airlines is set to unveil “Getaways by Southwest,” a reimagined suite of vacation packages intended to elevate the travel experience for its customers. This initiative will replace the current Southwest Vacations brand, which has relied on an external partner, Apple Leisure Group, to manage its vacation offerings. The internal management model marks
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American Airlines has announced the reinstatement of its Corporate Experience benefits program, effective October 10. This program will once again cater to corporate travelers adhering to an active corporate contract, granting access to a suite of privileges aimed at enhancing the travel experience. Among these perks are complimentary preferred economy seat selections, priority check-in, expedited
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In the evolving landscape of airline distribution, the recent multiyear renewal agreement between Travelport and Delta Airlines marks a significant milestone. This partnership is not merely a continuation of obligations; it signifies a forward-thinking approach to redefining how flight content is delivered to travel agencies. Central to this collaboration is the implementation of New Distribution
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