Cruise

In a groundbreaking development for the cruise industry, Norwegian Cruise Line Holdings (NCLH) has introduced a new metric called ROEx, which stands for Return on Experience. This innovative approach, revealed during the company’s Investor Day, represents a shift from traditional indicators of profitability to a more nuanced understanding of customer satisfaction and engagement. As NCLH

The cruise industry has weathered immense challenges in recent years, particularly due to the COVID-19 pandemic, which drastically altered travel dynamics. As travel advisors witnessed their booking share plummet during this crisis, they were faced with an existential threat to their business model. However, recent remarks from Frank A. Del Rio, the president of Oceania

The cruise industry is evolving, and Margaritaville at Sea is charting a new course following its launch in 2022. Initially characterized by its modest two-night budget cruises on a vintage vessel, the line has undergone significant transformations under new ownership, promising an expansive range of offerings that redefine the cruising experience. Margaritaville at Sea has

Crystal Cruises is embarking on a bold new chapter by expanding its fleet with the firm order of a third luxurious vessel, set for delivery in 2032. This move comes on the heels of a memorandum of understanding signed with Fincantieri in June, which has transitioned into a firm order for two additional ships. The

The world of travel has undergone significant changes in recent years, particularly within niche markets that cater to specific communities and lifestyles. Among these, the segment for LGBTQ+ travelers has seen a rise in the popularity of luxury cruises tailored specifically for this demographic. This article explores the burgeoning phenomenon of LGBTQ+ luxury cruising, highlighting

As Celebrity Cruises gears up for the launch of its latest Edge-class ship, the brand is also setting its sights on the future. At a recent CruiseWorld conference, Laura Hodges Bethge, the brand’s president, revealed plans for an ambitious new initiative aptly named Project Nirvana. This development reflects how critical continuous innovation is in the

The cruise industry is no stranger to challenges, but the recent fate of the Regal Princess, a vessel belonging to Princess Cruises, has drawn attention for its unexpected technical troubles. Originally set to embark on a Western Caribbean cruise from Galveston this Sunday, the Regal Princess has now faced the cancellation of three consecutive sailings—a

In the vast ocean of cruise options, small-ship cruise lines have carved a niche that promises intimacy and unique explorations, often venturing into ports too small for their larger counterparts. This aspect alone can pique the interest of potential travelers, but what if we viewed these small vessels not just as vessels for exploration, but

In the bustling environment of the travel industry, particularly within cruise sales, the competition among travel advisors can be quite fierce. At the recent CruiseWorld event in Fort Lauderdale, sales executives from leading cruise lines discussed strategies for travel advisors to enhance their visibility and effectiveness. In a panel moderated by Travel Weekly’s editor-in-chief, prominent

The cruise industry stands at a crossroads where unprecedented growth and environmental challenges collide, revealing a complex landscape for major players such as the Royal Caribbean Group. Jason Liberty, CEO of Royal Caribbean and chairman of the Cruise Lines International Association (CLIA), acknowledged this duality during his address at CruiseWorld. While the cruise sector has

MSC Cruises has unveiled an exciting new tier in its Voyagers Club loyalty program: the Blue Diamond tier. This development aims to provide more rewards and recognition to frequent cruisers while differentiating the benefits more distinctly across the various levels. Previously, the highest tier was the Diamond tier, achievable after amassing 10,000 points. With the

In an industry as dynamic as travel, growth often lies just outside the familiar boundary of comfort. This sentiment was at the forefront of Ken Muskat’s address to a gathering of approximately 200 travel advisors at the CruiseWorld conference. As the managing director of Scenic Group USA, Muskat’s call to action encouraged advisors to embrace

As Royal Caribbean’s Icon of the Seas approaches its first anniversary, the ship has not only met expectations but has also become a benchmark within the cruise industry. The enthusiastic reviews and customer satisfaction scores highlight the seamless blend of luxury, innovation, and entertainment that passengers have come to expect from Royal Caribbean. CEO Michael

At the recent CruiseWorld conference held in Fort Lauderdale, an air of optimism and celebration filled the Broward County Convention Center, where an impressive array of navy blue t-shirts emblazoned with the phrase “travel agents rock!” adorned approximately 1,200 chairs. The conference’s pivotal moment arrived when Carnival’s CEO, Josh Weinstein, took the stage. His presence

Internova Travel Group is undergoing a significant transformation under the leadership of J.D. O’Hara, who has been driving a comprehensive strategy aimed at simplifying the company’s operations. Since taking on the role of CEO in January 2020, O’Hara has pursued a vision of consolidating the numerous brands within Internova, which has historically been characterized by

When a cruise brand channels the laid-back spirit of the legendary Jimmy Buffett, one can’t help but relax and begin to indulge in a carefree mindset. The Margaritaville at Sea Islander, a vibrant fusion of maritime pleasure and island escapism, invites travelers to experience a unique adventure that captures the essence of Buffett’s musical legacy

The cruise industry has long been celebrated for its opulence and allure, attracting millions of travelers seeking unique experiences on the high seas. Yet beneath the surface, industry experts express growing concerns regarding potential oversaturation, rising economic pressures, and external crises that could impact its long-term viability. As cruise lines invest heavily in new ships

Royal Caribbean Group has positioned itself as a formidable player in the cruise industry, aiming to enhance its offerings through an expansion of its well-received “Perfect Day” concept. With the announcement of “Perfect Day Mexico,” located near Costa Maya, scheduled to open in 2027, the company is not only broadening its geographical canvas but also