The Four Seasons brand is known for its consistency of service regardless of location. However, there was one instance where their well-regarded training program clashed with the local culture to such an extent that the company had to pull out of a property. This occurred at the Four Seasons Resort Exuma at Emerald Bay, located
Royal Caribbean has made headlines once again with the launch of its latest cruise ship, the Icon of the Seas. As the largest cruise ship on Earth, it begs the question: just how much bigger can Royal Caribbean’s ships get? During a recent press conference, the CEO of Royal Caribbean Group, Jason Liberty, addressed this
The proposed tie-up between Lufthansa Group and Italy’s state-owned ITA Airways has sparked concerns within the European Commission (EC). As a result, the EC has decided to conduct an in-depth review to evaluate whether this collaboration would harm competition in the aviation industry. The potential acquisition would grant Lufthansa a 41% stake in ITA, with
Passport processing times have finally returned to normal after significant delays in 2023, bringing relief to many travelers. However, while the processing times are no longer a major concern, there is another passport issue that can still upend your trip abroad. It involves passports that have not yet expired but are close to their expiration
Documentary filmmaker Obakeng Malope has launched a unique campaign aimed at helping young people in South Africa through an unlikely source: beer. With high unemployment rates in the country, Malope has collaborated with breweries from around the world to raise funds for brewing training and business skills. The “Beer is Art” campaign has already partnered
The U.S. hotel industry is currently experiencing encouraging prospects, according to industry insiders at this year’s Americas Lodging Investment Summit (ALIS). However, there are concerns about potential headwinds on the horizon and some tailwinds losing steam. In a panel discussion focused on future performance expectations, several experts shared their insights on the major factors impacting
United Airlines has made the decision to remove the largest version of the Boeing 737 Max, the Max 10, from its internal plans. CEO Scott Kirby stated during an interview with CNBC that the grounding of the Max 9 was the final straw that led to this decision. United had placed an order for 150
Reflecting upon the year 2023, Alex Sharpe, the president and CEO of Signature Travel Network, expressed relief in moving on from the trials of the past. As the final year of “normal” activity before the pandemic, 2019 serves as the measuring stick by which the cruise industry evaluates its bookings, revenues, and prices over the
Timeshares have become increasingly common and are now more expensive than ever. According to the American Resort Development Association, around 10 million U.S. households own a timeshare, with the average price soaring to $23,940 in 2023. This reflects a significant increase of over 30% since 2018. However, as the industry gains popularity, it has also
Inspired by the recipes of Wolfgang Puck and Julia Child, this comforting skillet dinner combines the flavors of both chefs to create a delicious chicken with mustard sauce. This recipe is a fusion of simplicity and elegance, and it is perfect for a weeknight meal or a special occasion. With a few simple ingredients and
In a stunning turn of events, the Ellison Onizuka Kona International Airport in Hawaii was forced to shut down its runway due to a critical crack that was discovered by the Hawaii Department of Transportation. This unforeseen situation had significant implications for travelers, airlines, and cargo facilities. The closure resulted in the disruption of 26
Winter storms can bring chaos and inconvenience to many people, but for the travel industry, they can be a blessing in disguise. As temperatures drop and snow accumulates, the desire to escape the cold and seek solace in warm and tropical destinations becomes increasingly appealing. This phenomenon has been observed by travel advisors and leaders
Lifestyle hospitality group SBE and Wyndham Hotels & Resorts have joined forces to create a groundbreaking hotel brand that is set to redefine the concept of “smart lifestyle” accommodations. While the official name of the brand remains a mystery, the project is currently referred to as Project HQ Hotels & Residences. This innovative venture aims
The rise of hidden cameras in hotel rooms, house rentals, cruise ships, and even airplane bathrooms has sparked a sense of unease among travelers. The increasingly smaller and more inconspicuous spycams raise concerns about privacy invasion and illicit recording. As these cameras become harder to detect and more readily available for purchase, the need for
Every year, industry experts and connoisseurs gather in London for the prestigious International Wine and Spirits Competition (IWSC). This event, known for its discerning judges and rigorous selection process, can make or break brands in the alcohol industry. While we have often explored the winners in whisky categories, it’s time to turn our attention to
The Utah Jazz is taking a proactive and comprehensive approach to finding talent by casting its net wide for international players. Danny Ainge, the team’s CEO and governor, revealed in an interview with CNBC’s “Halftime Report” that the Jazz has scouts in almost every basketball country around the world. This strategic move allows the team
Nestled in the heart of Old San Juan, the Alma San Juan hotel is set to open its doors in the coming months. As a luxury boutique hotel, Alma San Juan will offer guests a unique and sustainable experience. The hotel will feature 56 rooms and suites, housed in the historic Pisos de Don Juan
JetBlue Airways recently announced significant changes to its routes and services as it strives to regain profitability after facing obstacles in its plan to acquire Spirit Airlines. In an internal memo reviewed by CNBC, the airline revealed its decision to discontinue flights from New York’s John F. Kennedy Airport to Portland, Oregon, and San Jose,
