It Took Eight Years to Create a One-Page PDF for U.S. Airlines

The Department of Transportation published a final rule on April 24 implementing Section 429 of the FAA Reauthorization Act of 2018. The requirement: every air carrier and foreign air carrier operating in the United States must submit a one-page PDF document to DOT summarizing passenger rights regarding delays, cancellations, diversions, lost baggage, and denied boarding, and then post that summary on their website.

That is the whole rule. Three pages were published in the Federal Register and believe it or not, it took nearly eight years from statute to implementation. The 2024 FAA Reauthorization Act actually had to recodify the same provision because D